Performance Management Cycle

Employee performance management is the process of involving employees in accomplishing your agency’s mission and goals. It is includes planning work and setting goals, monitoring performance, developing capacity, reviewing performance, and rewarding good work.

There are five stages of performance management:

Stage 1: Planning

Performance planning will start at the early of the year and concentrate on core of the performance management process. The performance plan should be a written document. It is includes on work goals, competencies and learning. The hierarchy of the objectives: Vision, mission, goals, objectives, policies and procedures. The objective must in SMART (specific, measurable, achievable, realistic and time-related).

Stage 2 and 3: Monitor and Develop

Monitoring includes measuring performance and giving feedback. Two way communications between employee and manager is critical part in performance management process. Feedback and coaching should occur either in formal or informal way. Monitoring and tracking performance against standards and progress towards goals. Development through coaching, training, challenging or visible assignments, improving work processes. Performance can be measured by inspect on how work behavior is done and whether the result is achieved (performance outcomes, performance compared to job standards and performance goals/objectives).

Stage 4: Performance review

The review process should be done at least annually, discussing and documented. The formal process of documenting results the employee has achieved and behaviors and/or competencies displayed should occur at least once a year. It is suggested to conduct by face-to-face with a written record.

Stage 5: Reward

It either can be monetary, non-monetary or recognition. Good performance should be rewarded. Recognition and non-monetary rewards are an important part of the reward structure. For example is “thank you” and “well done” is more than enough for employee to be proud among their friends.

                                                  Summary:

Even though objectives stated by organization is very critical part to make it parallel with organization needs, but organization must have standard performance management appraisal to see the employee performance based on their job description. The best employee should get their recognition and reward.